Free shipping on orders over $49!
No, you can place an order as a guest. However, creating an account offers several advantages, including:
Faster checkout process
Easy access to your order history and tracking
Exclusive promotions and product updates
We accept the following payment methods:
Major credit cards (Visa, MasterCard, American Express, Discover)
Debit cards
Secure payment gateways
We take your privacy seriously. All transactions on our website are processed securely using SSL encryption. Your payment information is sent directly to our payment processor and is never stored on our servers.
Once your order is processed or shipped, we are unable to modify the shipping address. Please ensure your shipping address is correct before confirming your order. We recommend using a residential address to avoid any customs delays.
Shipping times depend on the option you choose. After your order ships, you will receive an email with your tracking number and the tracking website. Please note, we are not responsible for delays caused by customs processing or other issues in your country.
If you notice any missing items in your order, please contact us immediately at support@aofar.com, and we will resolve the issue as quickly as possible.
Orders are processed and shipped within 1-2 business days. Estimated delivery times are:
4-6 business days for US/CA/AU orders
8-12 business days for international orders
Please note that customs clearance and carrier delays may affect delivery times.
If you're not satisfied with your order, you can request a return or exchange by following these steps:
Review our [Return Policy] to confirm if your order qualifies for a return.
Submit your return request within 45 days of the dispatch date.
Refunds or exchanges are available depending on the item and your situation. Handling fees may apply for non-quality returns. Original shipping fees are non-refundable.
Refunds are processed within 5 business days. If you paid via credit/debit card, refunds may take up to 6 business days to appear in your account. PayPal refunds are typically processed instantly.
If you have additional questions, feel free to contact our customer support team at support@aofar.com. We're here to help!